Contact Us

Our support team is available 24 hours a day, 7 days a week to assist Australian players with account queries, bonus questions, technical issues, and payment support.

Live Chat

The fastest way to reach us. Click the live chat icon in the bottom right corner of any page on rocketplay.com to start a conversation with a support agent. Average response time is under 2 minutes.

Email Support

For less urgent enquiries or documentation submissions (KYC, complaints), contact us via email:

We aim to respond to all email queries within 24 hours.

FAQ & Help Centre

Many common questions about account registration, the RocketPlay promo code, withdrawals, and game rules are answered in our FAQ section. We recommend checking there first for a faster resolution.

Responsible Gambling Support

If you or someone you know is experiencing gambling-related harm, contact the National Gambling Helpline at 1800 858 858 or visit Gambling Help Online. Our team can also assist with self-exclusion and limit-setting.

Company Details

RocketPlay Casino is operated by Dama N.V.
Abraham de Veerstraat 9
Willemstad, Curaçao
Company number: 152125
Licence: 8048/JAZ (Curaçao)